Privacy Policy

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when using our services:

• Account Information: Name, email address, and password when you create an account
• Payment Information: Billing details processed securely through Stripe (we do not store your full credit card number)
• Documents: Personal statements, secondary essays, activity descriptions, and other application materials you submit for editing
• Communications: Messages, feedback, and correspondence with our team
• Profile Information: Any additional information you choose to provide in your account profile

Automatic Data Collection

When you visit our website, we automatically collect certain information:

• Device Information: Browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, and navigation patterns
• IP Address: Your Internet Protocol address for security and analytics purposes
• Cookies and Similar Technologies: See our Cookie Policy section below

2. How We Use Your Information

We use the information we collect to:

• Provide Services: Edit and improve your application materials
• Process Payments: Complete transactions and send related information
• Communicate: Send order updates, respond to inquiries, and provide customer support
• Improve Our Services: Analyze usage patterns and enhance user experience
• Security: Detect, prevent, and address fraud and security issues
• Legal Compliance: Comply with applicable laws and regulations

3. Third-Party Services

We use the following third-party services to operate our platform:

• Supabase: Database hosting and authentication services
• Stripe: Secure payment processing
• Resend: Email delivery services for transactional emails
• Vercel: Website hosting and deployment
• Sentry: Error tracking and performance monitoring
• Google Analytics and Google Ads: Website analytics, advertising measurement, and remarketing audiences
• hCaptcha: Bot protection and spam prevention

Each of these providers has their own privacy policy governing how they handle data. We encourage you to review their policies.

4. Editor Access to Documents

Our editors have access to the documents you submit for editing purposes only. All editors are bound by strict confidentiality agreements. Your application materials are treated with the utmost discretion and are never shared with unauthorized parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit using TLS/SSL
• Secure database storage with access controls
• Regular security assessments and updates
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Generally, account information and order history are retained for 3 years after your last activity. Documents submitted for editing are retained for 1 year after the order is completed to allow for revision requests. You may request earlier deletion as described in the Your Rights section below.

7. Cookie Policy

We use cookies and similar technologies for three purposes:

• Essential: Required for the website to function, including sign-in, your shopping cart, and security. These cannot be turned off.
• Analytics: Google Analytics, which helps us understand how visitors find and use the site.
• Advertising: Google Ads, which measures the performance of our advertising and allows us to show relevant ads to people who have visited the site.

How your choices are handled

How we treat analytics and advertising cookies depends on where you are:

• European Economic Area, United Kingdom, and Switzerland: We do not set analytics or advertising cookies unless you accept them first. If you ignore or decline the notice, none are set.
• United States and elsewhere: Analytics and advertising cookies are enabled by default, and you may opt out at any time.

You can change your choice whenever you like using the Your Privacy Choices link in the footer of every page. We also honor the Global Privacy Control signal: if your browser sends one, we treat it as an opt-out automatically and you do not need to do anything else.

Your browser settings can also block or delete cookies. Blocking essential cookies may prevent parts of the site from working.

8. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Portability: Request your data in a portable format
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at support@applicationediting.com.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, disclose, and share
• Request access to, correction of, or deletion of your personal information
• Opt out of the sale or sharing of your personal information
• Not be discriminated against for exercising these rights

Sale and sharing of personal information

We do not sell your personal information, and we never sell or share the documents you submit for editing.

However, our use of Google Analytics together with Google Ads may be considered "sharing" for cross-context behavioral advertising under California law. This involves online identifiers and browsing activity on our site — never your essays, application materials, or the contents of your account.

To opt out, use the Your Privacy Choices link in the footer of any page, or browse with Global Privacy Control enabled, which we honor automatically. You may also contact us at support@applicationediting.com.

10. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws different from your jurisdiction. By using our services, you consent to the transfer of your information to the United States and other countries where our service providers operate.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@applicationediting.com